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Preparing for your planning appointment

Get the most out of your planning appointment

We're here to help you create your perfect space, and at your online appointment, you’ll get all the guidance you need to make your design a reality. By following our quick checklist below before your appointment, you’ll be well prepared to get the most out of your time with us.

Step 1: Getting inspired

If you’re looking for a refresh, or a complete revamp, but aren’t sure what you want it to look like, it’s a good idea to have a think about this before your appointment.

Our help and advice articles and videos are full of inspiration to help you with your whole project.

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Step 2: Measure & sketch

The measurements of your room will be the basis of your design.

It’s important these are accurate, so we’ve created some handy guides to help you out.

Think about the logistics of your room; the space, the layout, and anything you feel it’s currently missing.

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Step 3: Shop for it

At your online appointment with our colleague you’ll work together to create a 3D design which you can view and change at home using our free design tool.

You’ll take away your complete quote with price breakdown too. There will also be an opportunity to chat about and apply for our finance products.

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what to expect from an online appointment

Your dream kitchen, bathroom or bedroom is just a few clicks away. Book an online appointment to get started.

what to expect from an online planning appointment at b&q

Choose a date and time that suits you. We'll send you an email to confirm you're all booked in.

online plannnig appointments b&q

Email us with pictures and measurements of your room ahead of the appointment. Need help measuring your space? There’s a handy guide in your confirmation email.

online kitchen appointments at b&q

During your initial appointment, you’ll discuss your needs and preferences with our advisor. Once they’ve got all the information they need, they’ll arrange a second appointment with you. Relax and make yourself a cuppa.

online planning appointments at b&q

Our showroom advisor will go away and create your 3D design offline, ready to share with you at your second meeting. During this appointment, you can give feedback and make tweaks to the design to get it looking just right.

b&q online planning appointments

During your second appointment, we’ll also provide you with a personalised quote, and you’ll have the opportunity to discuss our range of payment options.

Our installation service

Our installation service makes it even easier to bring your dream bathroom to life. We work with approved installers to coordinate your project from start to finish.

As well as fitting your design to your specification, our installers can complete the finishing touches to save you the hassle.

We provide a 2-year workmanship guarantee in addition to any product guarantees. We hope you’ll never need to use our guarantees, but peace of mind is always a good thing to have. Plus, our range of flexible payment and finance options means you can find a plan to suit you.

Find out more about our installation service and book a free planning appointment to get started.