Product recalls and safety notices

IMPORTANT: Masterlite would like to make customers aware of a safety concern with the below B22-E27 lampholder converters.

There is a risk of electric shock resulting from direct contact with internal live parts which could occur if you attempt to replace an E27 lamp without first switching off the mains supply.

The products were on sale in B&Q from October 2019 – March 2020

All batches sold are affected by this issue.

If you have purchased any of these converters, please contact the below helpline for further assistance.

B22 – E27 Lampholder Converter (90411) Barcode No. 5014838904114

Please contact the following Freephone helpline for further information:

UK: 0800 009 2981 (ROI: +353 1 800 816 572)

Masterlite apologise for any inconvenience caused and thank you for your co-operation.

Please note that only the products detailed in this safety notice are affected. All other lights sold by Masterlite are unaffected.

B&Q has identified a potential risk of injury when using this product where the internal metal fan can fail and fragments could break through the plastic casing.

PP 400W Random Orbit sander
NLH401ROS - barcode: 05106769

Offered for sale between July 2006 and January 2011.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that there is a risk of injury from the use of this sander.

Please note that only the product detailed in this notice is at risk. All other sanders sold by B&Q are unaffected.

If you have purchased this product you should stop using it immediately and return it to your local store where a refund to the value of your purchase will be given.

Alternatively, please contact the helpline:

UK: 0300 3034482 ROI: 1800 946327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

B&Q would like to make customers aware of a safety issue affecting some batches of the Erbauer ERO450 random orbit sanders.

The sanding plate has a defect which may lead to the sanding plate detaching and being released at speed, posing a risk of injury from flying parts. Only batches with date codes 18W37 to 19W27 inclusive (meaning ‘year’ W ‘week’) are affected.

If you have purchased one of these sanders, please stop using immediately, check the batch codes on the rating plate (example shown below) and return to store for a full refund.

For more information please call the helpline: UK: 0300 303 4482 / ROI: 1800 946 327*

*Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm Thank you for your co-operation.

B&Q thanks you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

Distributor: B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE Manufacturer: Kingfisher International PRoduct Limited, 3 Sheldon Square, London, W2 6PX, UK

Hotpoint, Indesit, Creda, Swan and Proline branded tumble dryers, manufactured between April 2004 and September 2015

The manufacturer has informed B&Q of a potential safety concern and issued a safety notice. Click here to view the notice.

The manufacturer has identified a potential safety concern with these tumble dryers, where in some rare cases excess fluff can come into contact with the heating element and present a fire risk. The manufacturer has advised that owners must unplug and not use the appliance until it has been modified.

If you have one of these tumble dryers, please check your model number on this website: http://safety.hotpoint.eu/country.jsp?lang=en or http://safety.indesit.eu/country.jsp?lang=en, or contact the manufacturer on free phone:

UK: 0800 151 0905 / ROI: 1800 804 320

B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

IMPORTANT!

B&Q would like to make customers aware of the correct power supply cable for this product. Only round 3 core cable, 6-10mm in diameter should be used. Use of flat, twin and earth type cable will render the product susceptible to water ingress which may present an electric shock risk.

Please check with your installer that only the correct cable has been fitted. Prior to inspection or if water is present in the light, switch off power supply. If in doubt on your installation please consult a qualified electrician.

The products were on sale between July 2016 and January 2019.

TELAMON LED Floodlights/Security lights:

 

11.5W LED FLOODLIGHT barcode: 5052931667222

12.5W LED SECURITY LIGHT barcode: 5052931667253

20W LED SECURITY LIGHT barcode: 5052931667246

21.5W LED FLOODLIGHT barcode: 5052931667215

32.5W LED FLOODLIGHT barcode: 5052931667208

33.5W LED SECURITY LIGHT barcode: 5052931667239

 

A copy of the installation advice sheet can be viewed or downloaded here.

For more information please call the helpline: UK: 0300 303 4482 / ROI: 1800 946 327*

*Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm Thank you for your co-operation.

B&Q thanks you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

IMPORTANT!

B&Q would like to make customers aware that the below products are not compatible with electric showers. When installed to an electric shower, use of the flow restriction feature may result in scalding water building up in the shower carrying a risk of burns.

Use with mixer showers does not present this risk. The products have been on sale since April 2017.

Products Affected

Humberto white shower head EAN: 3663602949862

Humberto chrome shower head EAN: 3663602949879

If you have one of these products in use with an electric shower, please stop using the flow restriction feature immediately and return the product to your local store.

For more information please contact the helpline: UK: 0300 303 4482 / ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

Distributor: B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE Manufacturer: Kingfisher International Product Limited, 3 Sheldon Square, London, W2 6PX, UK

IMPORTANT!

B&Q have become aware that it is possible to incorrectly install products in the Weyburn Floodlight and Security Range by using the wrong type of cable (flat, twin and earth type cable). This may cause the product to be affected by water ingress, potentially causing a risk of electrocution. We would like to make customers aware that only round 3 core cable, with a minimum 6mm diameter should be used.​

Please check with your installer that only the correct cable has been fitted. Prior to inspection or if water is present in the light, switch off power supply. If in doubt on your installation please consult a qualified electrician.​

The products were on sale between August 2018 and December 2018.

Further information about lamp wiring

Products Affected

WEYBURN 10W BLACK 5000K 800LM FLOODLIGHT barcode: 3663602893332

WEYBURN 10W PIR BLACK SECURITY LIGHT barcode: 3663602893349

WEYBURN 20W BLACK FLOODLIGHT barcode: 3663602893356

WEYBURN 20W PIR BLACK SECURITY LIGHT barcode: 3663602893363

WEYBURN 30W BLACK FLOODLIGHT barcode: 3663602893370

WEYBURN 30W PIR BLACK SECURITY LIGHT barcode: 3663602893387

WEYBURN 10W WHITE 800LM FLOODLIGHT barcode: 3663602893448

WEYBURN 10W PIR WHITE SECURITY LIGHT barcode: 3663602893455

WEYBURN 20W WHITE 1600LM FLOODLIGHT barcode: 3663602893462

WEYBURN 20W PIR WHITE SECURITY LIGHT barcode: 3663602893479

WEYBURN 30W WHITE 2400LM FLOODLIGHT barcode: 3663602893486

WEYBURN 30W PIR WHITE SECURITY LIGHT barcode: 3663602893493

For more information please call the helpline: UK: 0300 303 4482 / ROI: 1800 946 327*

*Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm Thank you for your co-operation.

B&Q thanks you for your co-operation.

Distributor: B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE Manufacturer: Kingfisher International Product Limited, 3 Sheldon Square, London, W2 6PX, UK

B&Q has identified a potential safety risk with the Cooke & Lewis mirrors listed below.

B&Q has decided to recall these products as in some circumstances the safety backing may be ineffective or missing. This may result in the mirror detaching from the fixings and falling. Additionally the shelves supplied are not toughened glass. Both these concerns present a risk of cuts should the glass break. For products with lights this could result in live wires becoming exposed presenting a risk of electric shock.

Products Affected

3663602941668 BEAUPORT Arch mirror 65x50 with spot

3663602941675 CLARACH Rectangular mirror 60x50 with spot

3663602942122 GARWICK Regular mirror 60x45 with shelf

If you have purchased one of these products please stop using it immediately and return to your nearest store for a full refund.

Customer guide to returning recalled mirrors

For more information please call the helpline: UK: 0300 303 4482 / ROI: 1800 946 327*

*Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm Thank you for your co-operation.

Distributor: B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE Manufacturer: Kingfisher International Product Limited, 3 Sheldon Square, London, W2 6PX, UK

IMPORTANT! Cata has identified that the following products carry a risk of finger entrapment in the vent at the bottom of the unit and, additionally, the internal edges may be sharp and cause injury. It is possible that children or pets could become entrapped in the vent.

Products bought after 7th Jan 2019 are not affected

Products Affected

8422248600026 Cata built in wine cooler 300m - WC300

8422248605571 Cata Built-in 300mm black wine cooler - WC300BK

8422248603331 Cata 150mm built in wine cooler - WCC150

8422248605557 Cata Built-in 150mm black wine cooler - WC150BK

8422248600033 Cata Built-in 600mm wine cooler - WC600

What should you do?

These products are not being recalled but it is important you ring the Cata Customer Service Help Desk to arrange for ‘self-fit’ vent guard to be sent to you. If you have any concerns please speak to the Customer Service Team.

Please call Cata Customer Service Helpdesk on +44 (0) 344 800 1128

*Monday to Friday 9am - 5pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

Cata Wine Cooler WCC150, WC300, WC600, WC150BK, WC300BK

IMPORTANT! B&Q would like to advise all customers to take care when putting this product into the recline position, taking note of the position of fingers and keeping them away from moving parts located in the chair’s arms.

Customers are also reminded that the detachable cushion is not fire retardant and therefore should not be used indoors.

The products were on sale between March 2016 and June 2018.

SHREWSBURY GRAVITY CHAIR 2016/17 - Barcode 5052931564859 SHREWSBURY GRAVITY CHAIR 2018 - Barcode 3663602724414

UK: 0300 303 4482 ROI: 1800 946 327* *Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation. B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

SHREWSBURY GRAVITY CHAIR 2016/17 BARCODE: 5052931564859

SHREWSBURY GRAVITY CHAIR 2018 BARCODE: 3663602724414

IMPORTANT! B&Q has identified that the following products might have a manufacturing defect. This defect could cause the door frame to become loose or detach causing the door panels including the mirror to fall from the frame possibly leading to injury.

If you have purchased one or more of these products please be mindful of this risk by checking that the panels are secured firmly in place before use. During use, please do not pull the frame, hold both sides of the door frame firmly while pushing to slide the doors open. Please do not allow children to operate these doors.

The products were on sale between September 2017 and March 2018.

VALLA PARTITION 622mm DARK GREY MIRROR

Product barcode number 3663602800811

VALLA PARTITION 922mm WHITE MIRROR

Product barcode number 3663602800613

VALLA PARTITION 622mm DARWIN OAK MIRROR

Product barcode number 3663602856092

VALLA PARTITION 772mm LIGHT GREY MIRROR

Product barcode number 3663602826255

VALLA PARTITION 622mm GREY OAK MIRROR

Product barcode number 3663602800743

VALLA PARTITION 772mm OAK MIRROR

Product barcode number 3663602826217

VALLA PARTITION 622mm LIGHT GREY MIRROR

Product barcode number 3663602826248

VALLA PARTITION 772mm WHITE MIRROR

Product barcode number 3663602826200

VALLA PARTITION 622mm OAK MIRROR

Product barcode number 3663602800668

VALLA PARTITION 922mm DARK GREY MIRROR

Product barcode number 3663602800835

VALLA PARTITION 622mm WHITE MIRROR

Product barcode number 3663602800583

VALLA PARTITION 922mm DARWIN OAK MIRROR

Product barcode number 3663602856115

VALLA PARTITION 772mm DARK GREY MIRROR

Product barcode number 3663602826231

VALLA PARTITION 922mm GREY OAK MIRROR

Product barcode number 3663602800781

VALLA PARTITION 772mm DARWIN OAK MIRROR

Product barcode number 3663602856108

VALLA PARTITION 922mm LIGHT GREY MIRROR

Product barcode number 3663602826415

VALLA PARTITION 772mm GREY OAK MIRROR

Product barcode number 3663602826224

VALLA PARTITION 922MM OAK MIRROR

Product barcode number 3663602800705

This image is for illustration, door panels may vary in size, shape and colour.

If you have purchased this product please contact the helpline:

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation. B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

 

IMPORTANT! These products are Christmas tree hanging decorations. Please keep these decorations out of reach of small children.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that small parts on these decorations can be removed and may, when removed, present a choking hazard.

The products were on sale between September 2017 and November 2017.

RUSTIC PENGUIN DECORATION - Barcode 3663602866114 RUSTIC OWL DECORATION - Barcode 3663602866107

Please note that only the products detailed in this notice are affected.

For more information, please contact the helpline:

UK: 0300 303 4482 ROI: 1800 946 327* *Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation. B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

IMPORTANT - B&Q would like to draw all customers’ attention to a vital safety feature of these ladders, in order to avoid risk of serious injury.

The products were on sale between 25 July 2016 and 5 September 2017.

MAC ALLISTER 3X7 COMBINATION LADDER
Barcode: 3663602910466

MAC ALLISTER 2X8 COMBINATION LADDER
Barcode: 3663602910442

Always ensure that the bottom stabiliser bar is fitted correctly before any use.

If your ladder does not have the stabiliser bar available, do not use it. Please call our helpline to order the replacement parts.

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

IMPORTANT - B&Q would like to draw all customers’ attention to a vital safety feature of this ladder, in order to avoid risk of serious injury.

This product was on sale between 25 July 2016 and 5 September 2017.

MAC ALLISTER 3x6 COMBINATION LADDER
Product barcode number: 3663602910459

B&Q has identified the omission of an important section of the assembly instructions for this ladder relating to the blue locking bars and the bottom stabiliser bar (summarised in the illustrations on the right).

1. Ensure the bottom stabiliser bar is fitted correctly before any use.
2. A: When used in ‘A-frame’ mode: Ensure top rung is located fully into the top brackets; B: When used in ‘Stairway’ mode: Ensure the desired rung is located fully into the top brackets;
3. Open the ladder to ensure that the two sections are spread fully;
4. Insert the blue locking bars into the corresponding holes and tighten as detailed in the revised manual available from the website below.

Failure to follow this set up could result in collapse of the ladder and possible serious injury.

If your ladder does not have the blue locking bars or the bottom stabiliser bar, do not use it.

Please call our helpline to order the replacement parts.

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

IMPORTANT! B&Q would like to advise all customers to take care when handling this product during installation, replacing bulbs or for cleaning.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that the decorative rings surrounding the bulb holder may have sharp edges.

The products were on sale between August 2017 and November 2017.

• Astraea 1 light Spotlight GU10 - Barcode 3663602803461
• Astraea 2 light Spotlight Bar GU10 - Barcode 3663602803478
• Astraea 3 light Spotlight Plate GU10 - Barcode 3663602803485
• Astraea 4 light Spotlight Bar GU10 - Barcode 3663602803492

Please note that only the products detailed in this notice are affected.

All other lights sold by B&Q are unaffected.

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation. B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

B&Q has identified a potential safety issue with this electrical heating product, whereby a very small number of samples have shown excessive heat build-up in the plug, leading to scorching or deformation of the plug itself. Due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to recall this product:

ELECTRIC 3000W WHITE TURBO CONVECTOR HEATER WITH TIMER

Model: DL 18A. Product barcode number: 3663602910930.

Offered for sale between August 2016 and March 2017.

If you have purchased this product, you should stop using it immediately and contact the helpline

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

B&Q has identified a potential safety issue with this electrical heating product, whereby a very small number of samples have shown excessive heat build-up in the plug, leading to scorching or deformation of the plug itself.

Due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to recall this product:

ELECTRIC 3000W RED INDUSTRIAL FAN HEATER

Model: D030Y01. Product barcode number: 3663602911098.

Offered for sale between August 2016 and March 2017.

If you have purchased this product, you should stop using it immediately and contact the helpline

UK: 0300 303 4482 ROI: 1800 946 327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3L

B&Q has identified a potential risk of injury when using this product where the motor can fail and fragments could be ejected through the casing vents.

Mac Allister 710w Electric Hedge Trimmer MHTP710
Barcode: 5052931430734

Offered for sale between January 2015 and September 2016.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that there is a risk of injury from the use of this hedge trimmer.

If you have purchased this product you should stop using it immediately and return it to your local store where a refund to the value of your purchase will be given.

Alternatively, please contact the helpline:

UK: 0300 3034482 ROI: 1800 946327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

B&Q has identified a potential risk of injury when using the chairs supplied with this set, as the rear chair leg joint can fracture under load pressure.

Angelina wooden 2 seater bistro table and chairs.
Barcode: 5052931542413

Offered for sale between February 2016 and August 2016.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that there is a risk of injury from the use of the chairs supplied with this set.

Please note that only the chairs detailed in this notice are at risk. All other bistro sets and wooden chairs sold by B&Q are unaffected.

If you have purchased this product you should stop using the chairs immediately and return them to your local store where a refund to the value of the bistro set will be given.

Alternatively, please contact the helpline:

UK: 0300 3034482 ROI: 1800 946327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

Mountfield & Mac Allister petrol lawnmowers offered for sale from February 2016.

B&Q has identified an issue with the free 100ml bottle of fuel stabiliser that may have been included in the carton of the above products.

The bottle does not have a child-resistant safety cap or tactile warning for the visually impaired and the contents could potentially be hazardous to health if consumed or ingested accidentally.

The lawnmower itself and also the fuel stabiliser are both safe to use as intended.

THIS NOTICE ONLY RELATES TO THE FACT THE BOTTLE HAS A CAP WHICH IS NOT CHILD-RESISTANT AND LACKS THE TACTILE WARNING.

If you have one of these bottles please secure it out of the reach of children, in a safe place until ready to use.

Please note that other lawnmower products sold by B&Q are unaffected. Alternatively, if you are concerned, then please return the bottle to any of our stores and we will happily dispose of it safely for you.

Should you have further queries please contact the helpline:

UK: 0300 303 4482 ROI: 1800 946 327*

*(Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm)

B&Q thank you for your co-operation.

Insinkerator waste disposal units

InSinkErator® announces voluntary corrective action on the following disposer models:

• INKSINKERATOR MODEL 45+ A/S
• INKSINKERATOR MODEL 55+

Offered for sale between Feb 2014 to March 2015

If you have purchased one of these products between the above dates please visit the below website and follow steps to determine if you have a unit requiring corrective action

Or call 0800 0988 470

We apologise for any inconvenience caused and thank you for your cooperation. A copy of safety notice can be viewed here.

PVC backed coir door mats

B&Q has been made aware the following door mats become slippery in cold conditions

• DIALL LARGE PVC BACKED COIR MAT 80X110CM - BARCODE 5397007013306
• DIALL LARGE PVC BACKED COIR MAT 60X90CM - BARCODE 5397007011968
• HEN PRINT COIR DOOR MAT 45X75CM NATURAL - BARCODE 5397007170078

offered for sale between 1st July 2015 and 23rd October 2015.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that some mats can become slippery in cold weather due to a manufacturing error.

PLEASE NOTE THAT ONLY PRODUCTS DETAILED IN THIS NOTICE ARE AT RISK. ALL OTHER DOOR MATS PRODUCTS SOLD BY B&Q ARE UNAFFECTED.

If you have purchased one of these products between the above dates, then PLEASE STOP USING IT IMMEDIATELY and return it to your local store where a refund to the value of your purchase will be given. If you have further queries please contact the helpline UK: 0300 3034482 / ROI: 1800 946327*.

(*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm)

B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

Ebony composite deck board, edging and fittings supplied by TIMCO Wood Products Ltd

B&Q has identified a potential safety issue with the following TIMCO Wood UK Ltd products

• EBONY COMPOSITE DECKBOARD - BARCODE 5052931322541
• EBONY COMPOSITE EDGING STRIP - BARCODE 5052931322558
• EBONY COMPOSITE DECKBOARD KIT - BARCODE 5011944041269
• EBONY COMPOSITE DECKBD KIT W/EDGE STRIP - BARCODE 5011944041276
• COMPOSITE DECKING FIXING KIT - BARCODE 5052931322565

offered for sale between April 2014 and July 2015.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that in some installations the surface of the product may split or crack leading to structural failure.

PLEASE NOTE THAT ONLY PRODUCTS DETAILED IN THIS NOTICE ARE AT RISK. ALL OTHER DECKING PRODUCTS SOLD BY B&Q ARE UNAFFECTED. NO OTHER TIMCO PRODUCTS SOLD BY B&Q ARE AFFECTED.

If you have purchased one of these products you should STOP USING IT IMMEDIATELY and contact the helpline

UK: 0333 0143476

ROI: 1800 936541*

(*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm)

B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

A range of shower screen products

B&Q HAS IDENTIFIED A POTENTIAL SAFETY ISSUE WITH A RANGE OF SHOWER SCREENS.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that in some installations, hairline fractures have appeared in the plastic hinge brackets. This could potentially release the screen from the mounting bracket resulting in personal injury.

• 04061816 – Cooke & Lewis Perdita compact sail bath screen 900 x 1400mm
• 03825068 - Cooke & Lewis Adelphi curved bath shower screen 760 x 1500mm
• 03827833 - Cooke & Lewis Adelphi L shaped shower bath screen 815 x 1400mm
• 5397007032369 - Cooke & Lewis Ramsay curved glass over bath screen 760 x 1500mm
• 04080213 - Cooke & Lewis shower column & Adelphi L shaped bath screen (right hand) 800 x 1500mm
• 04080183 - Cooke & Lewis shower column & Adelphi L shaped bath screen (left hand) 800 x 1500mm
• 04080220 - Cooke & Lewis shower column & Adelphi straight bath screen (right hand) 800 x 1500mm
• 04080190 - Cooke & Lewis shower column & Adelphi straight bath screen (left hand) 800 x 1500mm
• 04080206 - Cooke & Lewis shower column & Adelphi curved bath screen (right hand) 720 x 1500mm
• 04080176 - Cooke & Lewis shower column & Adelphi curved bath screen (left hand) 720 x 1500mm
• 04080152 - Cooke & Lewis full access foldaway enclosed panels 800mm
• 04080169 - Cooke & Lewis full access foldaway enclosed panels 900mm
• 5055063583620 - L shaped shower bath screen chrome / clear 815 x 1400mm
• 0000003751954 – B&Q curved glass shower bath screen 760 x 1500mm

In addition the affected screens would have also been supplied as part of the following bathroom packages:

Please note that action is only required for the hinge brackets of the screens and not the other products in the package.

• 04123514 Torquay curved bath left hand, panel & screen
• 04123521 Torquay curved bath right hand, panel & screen
• 04123392 Ideal Standard Vue curved bath right hand, panel & screen
• 04126683 Cooke & Lewis Alonso toilet, basin, tap pack including curved right hand bath screen & panel
• 04126799 Treviso toilet, basin, tap pack including curved right hand bath screen & panel
• 04210917 Most toilet, basin, tap & right hand bath
• 04212522 Most toilet, basin, tap & left hand bath
• 04070344 Plumbsure Newbury suite curved bath
• 04070351 Plumbsure Newbury suite curved bath right hand
• 04070504 Plumbsure Torquay suite curved bath left hand
• 04070511 Plumbsure Torquay suite curved bath right hand
• 04070566 Armitage Shanks suite & curved bath left hand
• 04070573 Armitage Shanks suite & curved bath right hand
• 04070672 B&Q Romsey suite & curved bath left hand
• 04070689 B&Q Romsey suite & curved bath right hand
• 04070733 B&Q Monaco suite & curved bath left hand
• 04070740 B&Q Monaco suite & curved bath right hand
• 04070788 B&Q Cordoba suite & curved bath left hand
• 04070795 B&Q Cordoba suite & curved bath right hand

If you have purchased one of these products, you should STOP USING IT IMMEDIATELY and contact the helpline

UK: 0300 303 4482*

ROI: 1800 946 327*

We will arrange to send you replacement metal hinge brackets.

(*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm)

B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

Both left and right screen orientations are affected