Appliance aftersales
If a fault develops with your kitchen appliance once it has been fitted and it's still under guarantee, you can contact the manufacturer directly for help. Find the length of guarantee and contact details for all our appliance brands here.
Although we pride ourselves on an excellent track record, very occasionally things do go wrong. If you have a problem with your appliance, you should follow the procedure below which will ensure we rectify the situation as quickly as possible.
For damages or returns
Please contact our Home Delivery Centre on 1800 860 560. Damages should be reported as soon as reasonably possible. Please do not install the product if you know it is damaged.
If a fault develops once your appliance is fitted and it is under guarantee
You may wish to contact the manufacturer direct. They will arrange for an engineer to visit your home – usually within 48 hours – to carry out the necessary repairs. If the appliance is not repairable, they will arrange delivery and fitting of a free replacement. Please note this service is only available within the guarantee period. Appliances must be fitted by an installer with the required registration for gas or electrical work, who complies with all current regulations.
01 862 3411
Monday-Friday: 8am to 8pm
Saturday-Sunday: 10am to 4pm
Warranty: From 1 April 2018 customers will now be required to register their Beko 2 year built-in guarantee for complete peace of mind. The standard guarantee starts from the date of original purchase of the product for a period of 1 year. Simply register the product within 90 days of purchase to extend the guarantee to 2 years free of charge.
01 450 2655
Monday-Friday: 8am to 8pm
Saturday: 8am to 5pm
Sunday & Bank Holidays: 9am-4pm
Warranty: 2 year parts and labour
www.bosch-home.co.uk
01 852 9200
Monday-Friday: 8am to 6pm
Saturday: 9am to 5pm Sunday: 10am to 4pm Warranty: 1 year labour, 10 years parts (subject to registration) http://www.candy-domestic.co.uk/en_GB
01 447 5261
Monday-Friday: 9am to 6pm
Saturday: 9am to 1pm
Warranty: 1 or 2 years, see product for details
uk@kingfisherservice.com
01 447 5261
Cooking appliances only
Monday-Friday: 9am to 6pm
Saturday 9am to 1pm
Warranty: See product for details
uk@kingfisherservice.com
1800 932 230
Warranty: 5 year parts and labour
eire@kingfisherservice.com
01 852 9200
Monday-Friday: 8am to 6pm
Saturday: 9am to 5pm Sunday: 10am to 4pm
Warranty: 1 year labour, 10 years parts (subject to registration) www.hoover.co.uk/en_GB
01 691 0162
Monday-Friday: 8am to 8pm
Saturday-Sunday: 10am to 4pm
Warranty: 1 year parts and labour
www.leisurecooker.co.uk
01 450 2655
Monday-Friday: 8am to 8pm
Saturday: 8am to 5pm
Sunday and Bank Holidays: 9am to 4pm
Warranty: 2 year parts and labour
http://www.neff-home.com/uk/
